All WCSD families report student absences through a secure system called SafeArrival. In addition to reducing the time it takes to verify student attendance, this system gives families more options to report a child’s absence and allows our staff to immediately investigate discrepancies. This is especially important when a child is reported absent during attendance and the office has not notified that the student would be missing school that day.
Families are able to report and/or schedule absences through any of the following options:
- An app on their mobile device, (SafeArrival has a blue icon and the words SchoolMessenger)
- A secure website, or
- A toll-free telephone number (1-844-431-0874)
This happens occasionally and the fix is simple. Open the "Contacts" section of the app and to the upper-right you should see two arrows forming a circle. That's the "sync" command. Press that symbol, then close and relaunch the app after the sync is complete. That should do it!
Absence reporting options is available 24 hours a day, 7 days a week. Future absences, such as known medical appointments, can also be scheduled at any time.
If a parent/guardian forgets to report their student’s absence, they will begin to receive automated notifications once the child is marked absent at school. The notification process ends when the parent/guardian confirms the absence through SafeArrival. Safeguards are in place to prevent students from reporting their own absence.
The SafeArrival app is convenient, the toll-free number is districtwide, and the dedicated website also provides access to an archive of messages sent to families through the district’s notification system. We’re pleased to launch this new resource for our families next year! (DOWNLOAD SafeArrival FAQ Sheet)